We had an amazing experience with Tommy and his team. During our first meeting Tommy came in and spent time with with my wife and I to find the right product for our floors. He was patient and understanding of our needs. Usually with many contractors this is where the relationship stops, however, Tommy and his team were very easy to reach out to with quick response and 5 star service. Tommy was right there throughout the process and answered every question we had promptly. I would recommend using them for your flooring needs. It’s hard to someone who is trustworthy and fair. I will be using Friends and Family Flooring for future projects!

The installers were timely and did the job quickly. Vary helpful in moving the furniture back in place. Thank You

I can’t say enough good things. Friends and Family were timely, professional and offered a fair price for the job! My floors desperately needed to be refinished and update in preparation to sell my home. They got me on the schedule fast and the job was done in no time. Unlike other companies, I didn’t even need to move out of my home! Thankful for the work they did. The before and after is stunning! Shiny outdated floors before with lovely satin finished floors after.

I contracted Friends and Family to do two floors of my house. Refinishing the hardwood on the first floor, installing and finishing stair treads, and carpet and LVP on the upper floor. Overall I was pretty happy with the outcome. However, I left them with many many linear feet of original wood floor from other parts of the house that I wanted to re-use for some repairs that were needed. They told me most of it was not useable and charged me for new boards that they filled in with. Those old boards have since been installed by another company in a friends house and are beautiful.But most offensively, and the reason I will never recommend this place is how disrespectful they have been about an issue that they created. The company was hired to install the treads and risers on a staircase then install LVP on the upper floor. Well, they lost the LVP stair nose so they glued down a mis-matched piece of transition while they waited for the replacement. FOUR MONTHS LATER after repeated calls to our rep Stuart, the missing part showed up on my porch with no note and no one to install it. Then after many more months of trying to get someone to come finish the work, I’ve been told by the office guy Jessie, who didn’t know how it was supposed to be installed, that the contractor put the riser in wrong and they can’t do anything about it. Welp, Friends and Family put the riser in and now they don’t seem to know how to fix it so they’re pawning it off on the contractor. So, now, a full 14 months after the job was supposed to be done, my stair transition looks like absolute garbage and I can’t do anything about it without buying new floor and hiring a new company to come fix this clowns shoddy work.I paid a lot of money for this job, now I’m angry every time I walk into my bedroom, don’t make the same mistake.(Two pictures of what it looks like now with the mismatched strip nailed back on, one of the stair nose piece not matching up to where they ended the flooring and me needing to replace those floor boards)

We recently had our basement carpet replaced with vinyl flooring from Friends and Family Flooring and we couldn't be happier. The experience with Tommy at Friends & Family was exceptional! Tommy was professional and so pleasant to speak with. He took the time to answer all our questions and gave us many flooring options to consider. He really knows his stuff and promptly helped us find the right solution, including solving a conundrum with our basement steps. Friends and Family's installation crew ...AMAZING! They were polite, professional, extremely clean, very careful when hauling materials in and out of our house. Marco, Byron and Jose. Thank you guys for your wonderful work! The attention to detail was impressive - including things like custom-forming stair trim around some stairway support posts. I can't say enough about the whole Friends and Family team. We need our wood floors refinished and will definitely be calling them soon again!The cost for this project combined with the service provided made it a truly excellent value. From the customer service to the quality of the installation, Friends & Family Flooring should be the first company you call.