Reviews Of Friends & Family Flooring

My husband and I were very pleased and happy with our hardwood floor. The workers were on time and very polite. We highly recommend Friends & Family Flooring.

We were impressed from start to finish with Friends and Family Flooring! Mimi was friendly and promptly put me in contact with our salesman, Stuart. We wanted to sand and refinish our wood floors and put in wood stairs that had all been hidden under carpet for years but were unsure what problems we would find. Stuart made us feel confident that Friends and Family Flooring could sand out and fix any problems that may be hiding under the carpet. The job they did was superb and the price was under our modest budget. The workers were friendly and knowledgeable, which also made us feel confident that they could handle any problems. They left the house in clean condition with no dust anywhere in spite of all of the sanding they did! Stuart even stopped by after the project was done to check out the work and make sure we were happy with how the project turned out. We will definitely be using Friends and Family Flooring for our future projects!

I'm not sure which of these ranks highest - it depends on the conversation I'm having - so here we go in no particular order: Workmanship and attention to detail: They know their craft! I can't say enough that we keep walking around the house and commenting on how great the floors look. It has changed the atmosphere of the house. Each night you left, the materials and tools were in order and the outside staging areas were cleaned up. You kept in touch about arrival and departure times and stuck to your windows! Customer service: starting at the end - I made an enormous timing mistake and you handled it so professionally. We really appreciated the timely response in the beginning and that includes everyone from the first hello to sales & customer service to installers. The fact you could get in to do the work a couple months earlier than I had hoped for really made the summer for us! Value! The value you offer for the product, workmanship and service is exceptional. Thank you for everything and for the strong start for the rest of the renovations!

Friendly, professional and efficient.